The G2A seller must cover the return shipping costs in cases of damage or if the product doesn’t match the description, but not otherwise. The product doesn’t match your expectations, and you return it within 14 days from the delivery date.The product’s delivery has been significantly delayed.

The product doesn’t match the description from G2A.com.

If you’re experiencing issues with a physical product bought on G2A, you should know that refunds are possible only during the first 14 days after you receive the product, and if: Buyers of digital products, primarily redeemable game key codes, can count on the Money Back Guarantee program, which is still in beta. Physical items generally need to be returned before the refund is processed.

G2A refund policy depends on whether you purchased a digital item or a physical product. Not only do they sell games and other products, but they also offer other services, like G2A Direct for game developers and G2A PAY, an online checkout gateway. With more than 20 million customers, 40,000 unique products, and 400,000 sellers, G2A is at the top of the game for digital marketplaces. Besides games, on their website, you can find electronic wallet top-ups for various digital platforms, gift cards, software, electronics, and other merchandise. G2A is a global marketplace that primarily resells digital games through redemption keys for PlayStation Network, Xbox, Steam, Origin, Uplay, and more.

Chargebacks and Refunds How to Request a G2A Refund How to Get a G2A Refund With DoNotPay?

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